Gateway Chikmagalur

The location is towards the outer parts of Chikmaglur, but once you enter the gates it is a seperate ecosystem in itself. We stayed there over the weekend and the property which has 29 rooms was fully booked. Loved the rooms nestled in nature with privacy. The food options are also good with malnad cuisine . There was live music and karaoke during the weekend so would definitely recommend for a peaceful couple or family getaway

A sprawling property tucked inside a green heaven, where you experience unmatched hospitality, from the moment you step-in! Super-sized rooms with detailed appointments, cozy sit-outs, superb sleep-quality makes you ultra-comfortable. Peaberry restaurant serves some of the best culinary spread. You have a cute bar with a snooker table. A large pool, indoor games with the latest X-Box, outdoor games, blissful massage at the SPA, crooning to the lovely little pool-side band, some super-tasty evening snacks, a Bonfire on a chilly night - will complete your experience, satisfying your all senses and soul! The best part is, the quintessential Taj hospitality, making you feel at home!

The front office and reception staff were outstanding, making us feel welcome from the moment we arrived. Their attentiveness and willingness to assist made the check-in process smooth and stress-free. Ms. Manjula was awesome. The Ayurveda Spa was a highlight of our stay—excellent treatments and a peaceful ambiance that made it incredibly rejuvenating. The spa staff were professional and went above and beyond to ensure a relaxing experience. With some added infrastructure, it could be even better! Vineet was incredible. Dining at the hotel's restaurant was delightful, thanks to the warm and caring staff who truly made us feel at home. Their friendliness and attention to detail stood out, making every meal special. However, it would be great to see more vegetarian options on the menu to cater to diverse preferences. The resturant staff are the highlight of the trip, they just wouldn't relax until we were satisfied. The evening singers added a wonderful touch to the atmosphere, and their performances were fantastic—truly enhancing the experience.

We usually enjoy our stays in Taj properties... (and our all time favourite is Gateway Coonoor no matter whichever places we are yet to travel. The folks and the place always make us feel like we are home.) It makes it difficult for us to write this 'not so good' stay we had at Gateway, Chikmagalur. So I am trying to humour myself by writing this review. Good things first. The campus is peaceful and serene. Well connected to nearby town. Located just 10-15 minutes away from Chikmagalur. Situated by the highway. So many fun activities. (Some of them are chargeable.) Wonderful karaoke sessions in the evening. Oh... we had so much fun. But what this place lacks is warmth. When you are going to some new places to stay, you would expect to see some friendly smiling faces, right? Like when you cross the lobby by chance or waiting for your car in the portico, it would be nice to see if the staff looks at you and gives a courtesy smile, at least. Well, we didn't get it here. Not to our face; not over intercom calls. Actually one time, they literally cut the intercom call while I was still talking. I was about to say, "Hi, I am calling from (our room number). Can you please send someone to clean our room? And we need the dishes to be cleared out too. Those are accumulating from yesterday." But it went like this: "Hi, I am calling from (our room number)." "Yes ma'am." "Can you please send someone to clean our room? And we need the dishes to be..." "Okay. Will send." Tok. Beeeep. Beeeep. I was dumbfounded for some time before I was able to put down the receiver. I had something to say to her after that too. But she was in a little bit rush it seemed. So I am saying it here. "Well... thank you, milady, for listening!!!" I don't know if this was only our experience or if other guests feel the same way too. However, I am gonna go on some more about this one 'memorable' stay. I could literally count the number of faces I saw who could smile, within the fingers in my both hands; throughout our stay - entire three days. One Mr. Rahul, and the singers Ms Arohi and her fellow singer (sorry, dear sir! I forgot to ask your name as your voice made us forget everything.). However, some staff in restaurant were friendly and smiling and some housekeeping staff too. Wait... speaking of housekeeping again. Using the 'clean my room' switch is not automated... I don't mean literally. But it seems like they don't check it sometimes or what. So better switch it on and phone them and let them know that you have switched it on. When we went out for sightseeing in the morning around 10, we had switched it on. We returned to our room by 4.30ish in the hope to get some nice rest. We had a surprise how our room could have been cleaned and still can have the look just as we left it! It took us a few minutes to realise... 'oh no... our room is yet to be made.' At least, we were able to meet the housekeeping staff and thank him for his services. When you say fee

I visited the property with my family and was very happy with the hospitality and staff was very polite. The rooms were clean and tidy and the room service was very prompt. We also had a medical emergency, and were very well supported by the hotel staff and also received enquiries about my father's health and if there was any support we needed. Overall, Taj still kept their promise of never disappointing me. Looking forward to more stays at Taj properties across India.

The property is full of greenary and the restaurant peaberry the food was amazing and friendly staff especially manager Ram sir and their team was Excellent thank you for your service we enjoyed allot definitely we will plan with our family.

Very relaxing weather the property is outstanding and also a great food experience, They have a great swimming pool also our kids enjoyed soo much thank you entire team especially Arun and Ram.and also the open lawn area , kids play area near to the restaurant our kids enjoyed

Recently I have been to TAJ Chikmagalur for lunch taste of food was top notch. Not only food service was excellent one of there team member mentioned that they have done brand roll some days back they kept some complimentary snacks and cookies near reception and some drinks first i taught that they kept for show but staff mentioned those are complimentary. Then I gone through taste one by one even the taste was so good. I wish I would stayed for atleast one night but definitely I will visit again.thank you

Recently stayed at TAJ gateway chikmagalur property was bit old but we'll maintained staff was good excepically restaurant staff were very polite the way they treat the customers quality of food was super they have done magic show on Saturday. Complimentary snack at cart they keep changing for every 2 hrs I have tasted all of them.